Customer Service

Bawabat Mall

We're here to help you.

The Customer Service team at Bawabat Al Sharq mall is happy to assist you in all aspects of your visit to the mall to ensure you have a memorable and enjoyable shopping experience.


  • Information Desks: Located on both the Ground & First Floor.
  • Public telephones: Located at the Information Service Desks.
  • Prayer Rooms: Male and female prayer rooms are located on the Basement Floor.
  • Parking: 2,245 parking spaces are available free of charge to all mall visitors.
  • Valet Parking: Coming soon.
  • Car Washing Service: Available at the underground and outside parking areas.

Customer Service
02 503 1400

Mall timings

Stores:

Sunday to Wednesday 10:00 am to 10:00 pm
Thursday to Saturday: 10:00 am to 12:00 am

Carrefour:

Sunday to Wednesday 09:00 am to 12:00 am
Thursday to Saturday: 9:00 am to 1:00 am

Wanasa Land:

Sunday to Wednesday 10:00 am to 11:00 pm
Thursday to Saturday: 10:00 am to 12:00 am

NOVO Cinema:

Saturday to Friday 12:00 pm to 02:00 am

Food Court:

Saturday to Friday 10:00 am to 12:00 am